Sales representatives bring a lot of skills and qualities to your company. Here’s a list of skills and qualities I think every sales rep should possess. Integrity – honest in all their dealings with you, your company, customers and prospects. Intelligence – understand their customers’ businesses, anticipate needs, adapt your solutions to meet new challenges, […]
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Reviewing Plans, Activities and Results
Posted by David Wallace on April 26, 2019
Over the course of the year or sales cycle, effective managers review each sales representative’s sales plan on a regular basis. Reviews cover more than milestones and key performance indicators, although those are important to include. Reviews also examine the assumptions that underlie the plan. They look at market conditions – have they changed? – […]
Read MoreAre Your Sales Reps Ready for the New Year?
Posted by David Wallace on January 25, 2019
It’s January. Your competitors’ sales reps are off and running. Are yours? The best way for your sales team to meet its revenue goals – and yours – is to develop and work through a territory plan. Don’t simply give your reps sales quotas and tell them to go figure. Have the reps develop a detailed […]
Read MoreCan I Recover an Outstanding Draw When My Employee Quits?
Posted by David Wallace on August 24, 2018
I’ve recently received a number of questions about recovering outstanding draws when an employee leaves a company. I’ve heard from both sides of the issue, employer and employee. This week, I received the following note: I am an employer with an employee owing a large amount on his recoverable draw. I now find he is being […]
Read MoreThe Global Sales Management Balancing Act: Corporate Control vs. Local Autonomy
Posted by David Wallace on April 21, 2017
How does a company based in Palo Alto manage a sales team in Mumbai? It’s not easy. They are 8,400 miles and 13 time zones apart. And the business customs are very different in California and India. Needless to say, it’s a balancing act. Palo Alto wants control. The Mumbai team wants flexibility and autonomy. […]
Read MoreWhat Peyton Manning Can Teach Your Sales Team
Posted by David Wallace on April 21, 2017
Peyton Manning announced his retirement from football last week. Whether you are a fan of the Denver Broncos, Indianapolis Colts or any of the other 30 NFL teams, you’ve got to admit that Manning is one of the all-time greats to play quarterback in the league. Manning’s career is remarkable not only because of the […]
Read MoreA Question about Draw and Commissions
Posted by David Wallace on June 14, 2016
Today, I got the following question from a sales rep about the repayment of their draw. I am paid a $2,000/month draw and required to sell $22,500 in services each month. I am paid 15% commission on all sales. This has been the case since I started 5 years ago. I consistently meet and exceed […]
Read MoreSome Observations on Sales Compensation Plans
Posted by David Wallace on November 16, 2010
I apologize for not having posted to this blog for a while. In March, I agreed to lead the turn around of a business in the coin handling (high-speed sorting, counting, dispensing) industry. Much of my time has been devoted to that endeavor. Last weekend though, Norm Eagle — Director of Sales for Meta Health Technology, sent […]
Read MoreInside Sales and Outside Sales – Working Together
Posted by David Wallace on March 18, 2010
When you employ both an inside sales team and an outside sales team, how do you divide your sales responsibilities? Without a clear definition of responsibilities, inside and outside sales reps can battle with each other instead of with the competition. If they battle over territories, customers and job roles, your customer gets caught in […]
Read MoreInside Sales vs. Outside Sales
Posted by David Wallace on February 11, 2010
Business owners and sales managers frequently debate about whether to invest in an inside sales force, an outside sale force, or some combination of the two. With inside sales, your sales reps visit with customers and prospects via the telephone, email, and internet. They do not leave the inside of your office, hence the name. […]
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